Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are Good Chemistry products vegan and cruelty-free?
Yes, all our products are 100% vegan and PETA-certified cruelty-free. We never test on animals or use animal-derived ingredients.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, no questions asked.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
Do you use synthetic fragrances in your products?
We use a blend of natural essential oils and safe, non-toxic synthetic ingredients that meet our strict 'Clean' standards to ensure long-lasting scents without irritation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Afterpay.
Is your packaging recyclable?
Sustainability is core to our mission. Our glass bottles are recyclable, and our shipping boxes are made from 100% recycled materials and are fully compostable.